Terms of Service

Last updated: April 15, 2026

Welcome to SolOPENpreneur ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and all related software, tools, and support (collectively, the "Service"). By subscribing to or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

These Terms form a legally binding agreement between you ("Customer", "you") and SolOPENpreneur. You must be at least 18 years old and capable of forming a binding contract.

1. Description of Service

SolOPENpreneur provides a fully managed, dedicated VPS (virtual private server) environment pre‑configured with a suite of open‑source applications, including but not limited to: n8n, Mautic, ERPNext, Nextcloud (including Talk and Tables), WordPress Multisite, Ollama, OpenWebUI, Documenso, Postiz, Gitea, OpenClaw, AgentZero, Postal SMTP, and Paperclip AI. The Service includes setup, maintenance, security updates, monitoring, and optional Disaster Recovery add‑on.

You retain full ownership of all data, content, and configurations you upload or create within your VPS instance. We do not claim any intellectual property rights over your data.

2. Account Registration and Onboarding

To use the Service, you must complete the onboarding form and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to refuse service, suspend, or terminate accounts at our sole discretion, particularly if we suspect violation of these Terms or illegal activity.

3. Plans, Payments, and Fees

3.1 Subscription Plans

We offer monthly subscription plans (Startup Launch, Agency Pro, and Enterprise). Prices are as published on our website and may change from time to time with 30 days' notice. All fees are in USD and exclude applicable taxes (VAT, GST, etc.), which are your responsibility.

3.2 Billing and Payment

Payment is due in advance of each billing cycle. We accept major credit cards and other payment methods as indicated at checkout. You authorize us to charge your payment method automatically each month unless you cancel. If payment fails, we may suspend your service after 7 days' notice.

3.3 Cancellation and Refunds

You may cancel your subscription at any time via your account dashboard or by contacting support. Cancellation takes effect at the end of your current billing period. We do not offer prorated refunds for partial months. If you cancel, your VPS and all data will be deleted after 30 days (unless you request earlier deletion). No refunds are provided for unused time.

Disaster Recovery add‑on fees are non‑refundable once the backup pipeline has been configured.

4. Acceptable Use Policy

You agree not to use the Service for any illegal, abusive, or harmful activity, including but not limited to:

We reserve the right to suspend or terminate your service immediately for violations of this Acceptable Use Policy, without refund.

5. Data Ownership and Privacy

You own all data, files, databases, and configurations you store or process within your VPS instance. We do not access, share, or monetize your data except as necessary to provide the Service (e.g., troubleshooting, backups if you purchased DR).

Our collection and use of your personal information (name, email, payment details) is governed by our Privacy Policy, which is incorporated into these Terms.

6. Disaster Recovery Add‑on

If you purchase the Disaster Recovery (DR) add‑on, we will configure encrypted, incremental backups of your VPS to a destination you choose (your own NAS, our managed vault, or S3‑compatible storage). You are responsible for providing accurate connection details and for safeguarding the encryption key (we do not store it).

We provide a restore script that can deploy your stack to a new VPS (different IP/domain). However, we do not guarantee recovery in every scenario; you are responsible for testing your backups. We are not liable for data loss due to failure of your NAS, network issues, or force majeure events.

7. Service Level and Support

We strive to maintain 99.9% uptime for the management plane and your VPS, but we do not offer an explicit SLA except for Enterprise plans (which have a separate agreement). Support response times depend on your plan: Startup Launch (8/5 email/chat), Agency Pro (24/7), Enterprise (15‑minute incident response). Support covers the SolOPENpreneur managed stack, not custom modifications you make.

We may perform scheduled maintenance with at least 24 hours' notice. Emergency maintenance may be performed without notice to address security vulnerabilities.

8. Limitation of Liability

To the maximum extent permitted by law, SolOPENpreneur and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising out of or relating to these Terms or your use of the Service, even if advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless SolOPENpreneur and its personnel from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights by you or your users.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms, non‑payment, or if we believe your use poses a security risk. Upon termination, we will delete your VPS and associated data after 30 days, unless required to retain it by law.

You may terminate by cancelling your subscription. Sections that by their nature should survive (e.g., Limitation of Liability, Indemnification, Data Ownership) will survive termination.

11. Modifications to the Service and Terms

We may update these Terms from time to time. Material changes will be notified via email or a prominent notice on our website. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must cancel your subscription before the changes take effect.

We may also modify or discontinue the Service (or any part) without liability, but we will provide reasonable notice for significant changes.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association, e.g., JAMS or AAA], in [City, State], and judgment upon the award may be entered in any court having jurisdiction. You agree to resolve disputes on an individual basis and waive any right to a class action.

Nothing in this section prevents us from seeking injunctive relief in any court of competent jurisdiction to protect our intellectual property or prevent violations of the Acceptable Use Policy.

13. Miscellaneous

These Terms constitute the entire agreement between you and SolOPENpreneur regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. You may not assign these Terms without our written consent. We may assign them without restriction.

14. Contact Information

For questions about these Terms, please contact us at:


These Terms of Service are provided for informational purposes and do not constitute legal advice. You should consult with a qualified attorney to ensure compliance with applicable laws.

Get the free SaaS Cost Teardown

See exactly how much a solopreneur overpays for 16 SaaS subscriptions every year, and the open source stack that replaces them for one flat price. Plus occasional open source growth tips. No spam, unsubscribe anytime.